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PAKISTAN

Monday - Saturday 09:00 - 17:00

[email protected]

+92 336 7254833

wd-furniture-contact-us-torino-img

Torino

Shopville Le Gru
Via Chisola, 5, 10126

Monday - Friday 09:00 - 17:00

[email protected]
(686) 492-1044

Contact Us

    Frequently asked questions

    1. What types of products do you sell on BoltonBeads.com?

    We offer a wide variety of crafting supplies, including beads, jewelry-making tools, charms, wires, threads, and other accessories. Our collection is curated to cater to all your creative crafting needs.

    2. Is there a minimum order requirement for purchasing?

    No, there’s no minimum order requirement. You can order as much or as little as you like.

     

    3. How can I place an order?

    Simply browse our website, add the products you want to your cart, and proceed to checkout. Follow the instructions to complete your purchase.

     

    4. Do you offer cash on delivery (COD)?

    Yes, we offer cash on delivery across Pakistan. You can also pay via bank transfer or other digital payment methods.

     

    5. What are the delivery charges?

    Delivery charges depend on your location and order size. The exact charges will be calculated at checkout.

     

    6. How long does delivery take?

    Orders are usually delivered within 3-5 business days, depending on your location in Pakistan. We’ll provide tracking information as soon as your order is shipped.

     

    7. Can I return a product if I’m not satisfied?

    Yes, we accept returns if the product is incorrect or wrong prodcut. Please contact us within 7 days of receiving your order to arrange a return or exchange.

     

    8. Do you sell beads in bulk?

    Yes, we offer bulk purchase options for certain products. Contact us for details on bulk pricing and availability.

     

     

    9. Can I track my order?

    Yes, once your order is shipped, you’ll receive a tracking number via Whatsapp or SMS, allowing you to monitor your delivery.

     

    10. What if an item I want is out of stock?

    If an item is out of stock, you can sign up for notifications, and we’ll alert you when it’s available again.

    11. Do you ship outside of Pakistan?

    Currently, we ship only within Pakistan, but we’re working on expanding our services internationally in the near future.

     

    12. How can I contact customer support?

    You can reach us via email at [email protected] or call our helpline at +92-XXXX-XXXXXX for any inquiries or assistance.